Klarna

How does "Pay now" with Klarna work?

With instant payment, you have the option of making your payment directly by bank transfer, credit card or direct debit.

How do deferred payments with Klarna work?

You usually have 30 days from the invoice date to pay your invoice. The invoice is sent by email. You can view all your invoices at any time in the Klarna app. If you are not satisfied with your goods, you can ‘report a problem’ in the Klarna app so

How secure is it to pay with 1-click?

Klarna handles your personal data with the utmost care. All processing is carried out in accordance with our privacy policy and in compliance with the Data Protection Act. All transmitted data is encrypted and secured in accordance with generally pre

How does ‘Pay in month X’ work?

‘Pay in month X’ means that you can defer payment for your purchase to the selected month for a small surcharge. This gives you more time to pay your bill. Please note: All your purchases made with this payment option will be combined into your insta

I have received an invoice that I have already paid. What should I do?

Of course, you do not have to pay an invoice that has already been paid again. To make sure that your invoice has been paid and that your payment was successful, please proceed as follows:. 1. First check whether your payment for your invoice has bee

I have not received my order. What happens to my invoice?

Invoices sent by email usually arrive before your order, as the invoice is sent at the same time as your goods. Of course, the invoice does not have to be paid until the whereabouts of your delivery have been clarified. If the payment deadline is app

I have not received an invoice. What can I do?

We will send you your invoice by post or email as soon as the retailer despatches your order. However, you can view the invoice at any time in the Klarna app or here. If, contrary to expectations, you have not received your invoice by the payment dea

What happens if I don't pay my invoice on time?

As a rule, Klarna invoices must be paid within 14 days of the invoice date. You can always find the exact payment term in the Klarna invoice. Of course, you can also change the payment term of your invoice in the app. If we have not received payment

My invoice amount is incorrect. What can I do?

If the invoice amount does not match the information provided by the retailer, you should not pay the invoice for the time being. We recommend that you proceed as follows:. If the merchant does not make a correction to your invoice, Klarna will conta