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Is the return free of charge?Updated 11 days ago

We are sorry that you need to return an item. We understand that returns are sometimes unavoidable. However, to reduce the environmental impact of returns and the rise in CO2 emissions, we apply a return fee.

  • Germany: A return processing fee of €3.95 will be deducted from your refund.

  • Other EU countries: A return processing fee of €8 will be deducted from your refund.

Please register your return through our online portal: https://hey-honey.com/de/pages/returns.

  • For returns from Germany, a prepaid return label will be generated.

  • For returns from other EU countries, please also register your return online. However, the shipping costs are at your expense, and no prepaid return label will be provided.

Thank you for your understanding and for supporting responsible consumption!

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