Exchange items for a different sizeUpdated 15 days ago

If you need to exchange a product for a different size, follow these simple steps using our returns portal:

1. Visit the Returns Portal
   Go to our Returns Portal.

2. Enter Your Order Details
   You’ll need to provide your order number and the email address used for the purchase. Click "Start Return" after entering the details.

3. Select the Item for Exchange
   Choose the product you wish to exchange from your order history.

4. Choose the Exchange Option
   Select the option to exchange the product and indicate the new size you require.

5. Confirm the Exchange
   Review your exchange request and confirm it. You'll receive a confirmation email with the next steps.

6. Send the Product Back
   Follow the instructions provided to ship the product back to us. Once we receive the returned item, we’ll ship the new size to you.

If you have any questions or need further assistance, please contact our customer support team.
Please note: Orders from Switzerland can not be exchanged and need to be sent back and ordered again.