Can I receive a personal support if there is a defect with my product?Updated 3 months ago
If you encounter a defect with a purchased product, we offer personalized support, which may include a partial refund as a gesture of goodwill for the damaged item. Reach out to our team via e-mail to get support: [email protected]
Please make sure to provide your order number and 2-3 photos of the damage directly, so that we can help you out.